We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2018.
The Data Controller is Alison Curran T/A Bath Apartment Breaks. ICO registration number ZA245043.
You may contact the Data Controller by email at email@example.com or by post at 199 Bailbrook Lane, Bath, BA1 7AB.
We may collect the following information:
We collect, store and process information using the following lawful basis for this activity:
All data that is related to the processing of your booking is retained for a maximum of 7 years.
If you have consented to our continuing use of your data for the purposes described above we will retain your basic contact information (name, postal and email addresses) indefinitely, or until you withdraw such consent.
All demographic data is retained (in an anonymised and summarised) form indefinitely.
1. For guests making use of our guest lounge service, a cookie is used to store login data (an encrypted token) to simplify the interface for guests. This cookie will expire after two weeks.
2. For all other users a small number of cookies are used to facilitate the use of the site. These cookies do not contain any personal data and are used to preserve the security of the site or to facilitate a smooth user experience (e.g. by caching the last page visited). These cookies expire either when the site is exited or within a few hours. Website users may choose to exclude these settings by changing the settings of their web browser; the website may not perform optimally if this is done.
Sharing Personal Information
We do not share any information with third parties. We do employ SuperControl Ltd to process data on our behalf. We process payment information via Sage Pay Europe Ltd and PayPal (Europe) S.à r.l. et Cie, S.C.A.
Any person who has personal information collected and processed by us has the right to know:
Any person who has personal information collected and stored by us has the right:
We do not collect, process or store the data of persons under the age of 13.
What we do with the information
We need this information to administer your booking to stay at the property. We also use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, technical and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: